Value for customers

Energy savings and environmental sustainability

Iveco has always paid the utmost attention to the specific business requirements of its customers.
The hybrid Coca-Cola Enterprises Eurocargo and the DHL ECODAILY Electric, exhibited at the Iveco stand in Hannover, are a valid example of this. These products feature high technological contents, capable of considerably reducing (by up to 100% in the case of the ECODAILY Electric) exhaust emissions.
In recent years, environmental sustainability and the reduction of operating costs have been the drivers which have led to product choices developed by Iveco in conjunction with its customers. Coca-Cola and DHL, for instance, work successfully in partnership with Iveco, sharing the goal of developing new technologies which are more respectful of the environment.

Sponsorships: cutting-edge technology at the service of customers

The same attention and sharing of values and goals guides the sponsorships which Iveco has developed with companies of absolute excellence.

Indeed, Iveco is the official sponsor of the All Blacks - the world's most famous rugby team - and of the Fiat Yamaha Team and official Ferrari supplier. The company also sponsors the entire Moto GP and transports materials, rigs and staff on its vehicles to all the tracks where the 18 races envisaged in the championship take place.
Fiat-Yamaha and Ferrari, in addition to being highly important teams in the motoring sport world, are leaders of their respective fields and the maximum expression of the technological innovation applied. The same technological innovation teamed with the continuing pursuit of excellence guide Iveco in the project planning and construction of its products and services.
Our customers, like the companies we sponsor, need to be able to rely on a series of products and services at the cutting edge in terms of technology and absolute excellence and reliability.

Iveco Capital

Iveco Capital offers financial solutions to meet the various needs of its customers, extended to all Iveco products. The financial solution is incorporated with assistance, servicing and repair services.
The company's mission is to offer customers solutions at competitive prices and available directly from the dealer. Consequently, in many markets, in addition to financial and operational leasing - traditionally the most popular products - insurance packages are also offered, since this solution increases the value of the financial service offer to the customer.
For more than 20 years, Iveco Capital has supported customers during the purchase of light, medium and heavy vehicles, both new and second-hand, with dedicated financial services and according to a strategy specialising mostly on business and territorial coverage.
The company works with prestigious international banking groups, integrating flexibility and financial expertise with its understanding of the peculiar needs of the transport world. It is present in 14 different countries with over 25 financial companies that support Iveco customers for the specific requirements of each different market and boasts over 43,000 customers throughout the world thanks to the high quality of its services.

Iveco Capital products, which are available from all dealers in the Iveco Group, were devised by professionals who have an in-depth knowledge of the transport world and design solutions to support the business of those who work with their vehicle.
The financial experts of Iveco Capital also offer a competent financial consulting service to dealers and their customers.

Iveco Customer Service

Iveco Customer Service is attending the Motor Show with its own range of after-sales services distinguished by technological innovation and environmental awareness.
The most important novelties include:

- Elements the Customer Service brand that identifies the customised assistance programmes offered by Iveco in different markets. Elements offers a broad range of servicing and repair contracts, which is modular and flexible, capable of meeting the different needs of Iveco customers, while also sustaining the value of the vehicle over time. An important advantage of this service is the guaranteed originality of materials used during the assistance work and the expertise of the professionals making up the Iveco network.

- Bullder is the new offer by the Iveco group dedicated to spare parts, services and assistance for trailers and semi-trailers. This catalogue is brimming with offers and advantages for complete assistance on the entire vehicle. Iveco has selected the best partners in the sector to guarantee excellent products and services; in just one stop, thanks to the efficiency of Iveco's distribution and logistic network, assistance can be provided for the vehicle, trailer included, with an important reduction in time frames and costs. Recently Saf Holland, one of the European leaders in the manufacture of axles for trailers, has joined the Bullder family with the full range of original products. Another very important agreement for the supply of spare parts and services for Bullder, has been signed with Acerbi and the CIR group composed of the constructors Cardi, Merker and Viberti.

- The ethylotest bus kit can be fitted on the Arway, Crossway and Recreo models with Euro IV and Euro V engines and is an important step forward for the safety of passengers and driver, in full compliance with the most advanced European laws, such as the new French law on transporting children. Should the driver have an alcohol content exceeding the limits envisaged, the device prevents the bus from starting, thus avoiding all risk for passengers and contributing to the improvement of global road safety.

- The availability throughout the entire Network of Dealers and Authorised Iveco Workshops of the 2011 edition of the Showbook catalogue. Inside, it illustrates the range of Iveco Shop accessories developed exclusively to allow Iveco vehicles to be customised. Showbook 2011 is a valid sales and communication tool that consists of approximately 150 pages split into 5 sections: exterior and interior accessories, safety, comfort and hi-tech.

The qualified staff of Iveco Customer Service provides information for visitors to the Motor Show also with the help of brand new I-Pads and related specific applications, to answer all queries regarding Iveco services, accessories and spare parts.