Iveco Customer Service
Iveco Customer Service is attending the Motor Show with its own range of after-sales services distinguished by technological innovation and environmental awareness.
The most important novelties include:
- Elements the Customer Service brand that identifies the customised assistance programmes offered by Iveco in different markets. Elements offers a broad range of servicing and repair contracts, which is modular and flexible, capable of meeting the different needs of Iveco customers, while also sustaining the value of the vehicle over time. An important advantage of this service is the guaranteed originality of materials used during the assistance work and the expertise of the professionals making up the Iveco network.
- Bullder is the new offer by the Iveco group dedicated to spare parts, services and assistance for trailers and semi-trailers. This catalogue is brimming with offers and advantages for complete assistance on the entire vehicle. Iveco has selected the best partners in the sector to guarantee excellent products and services; in just one stop, thanks to the efficiency of Iveco's distribution and logistic network, assistance can be provided for the vehicle, trailer included, with an important reduction in time frames and costs. Recently Saf Holland, one of the European leaders in the manufacture of axles for trailers, has joined the Bullder family with the full range of original products. Another very important agreement for the supply of spare parts and services for Bullder, has been signed with Acerbi and the CIR group composed of the constructors Cardi, Merker and Viberti.
- The ethylotest bus kit can be fitted on the Arway, Crossway and Recreo models with Euro IV and Euro V engines and is an important step forward for the safety of passengers and driver, in full compliance with the most advanced European laws, such as the new French law on transporting children. Should the driver have an alcohol content exceeding the limits envisaged, the device prevents the bus from starting, thus avoiding all risk for passengers and contributing to the improvement of global road safety.
- The availability throughout the entire Network of Dealers and Authorised Iveco Workshops of the 2011 edition of the Showbook catalogue. Inside, it illustrates the range of Iveco Shop accessories developed exclusively to allow Iveco vehicles to be customised. Showbook 2011 is a valid sales and communication tool that consists of approximately 150 pages split into 5 sections: exterior and interior accessories, safety, comfort and hi-tech.
The qualified staff of Iveco Customer Service provides information for visitors to the Motor Show also with the help of brand new I-Pads and related specific applications, to answer all queries regarding Iveco services, accessories and spare parts.