Iveco total customer care for after-sales
VisionTo take the lead over the competition, offering value and quality for the success of our customers.
MissionTo offer solutions for the transport industry based on our outstanding competence, together with our partners all over the world.
Performance. We support the value of the customer’s business
We believe that the performance of our products and services means, first and foremost, offering the customer a tool that can sustain the economic growth of his company over time, so that his success can be ours too, and vice versa.
Commitment. We take our responsibilities seriouslyWe are not afraid to question the way we work in order to meet the expectations of our customers, stockholders and colleagues and of the company as a whole.
We do so by striving for the continuous improvement of our products and services, in both our ordinary operations and in innovation, giving priority to the customer’s productivity, to safeguarding the environment and to safety.
Reliability. We keep our promises.
Keeping our word with our colleagues and our customers is part of our culture.
We contribute to our company’s good name, keeping our promises with our products and with punctual, reliable and economical services.
Team spirit. We work as a team with our dealers, our suppliers and our customers to master change.
Our customers, suppliers and the marketing network are our team mates. Together we understand and master change, and our goal is to discover how we can be competitive together, so that we can make our next move, anticipating those of the competition.