IVECO BUS connectivity will help maximise your bus’s uptime and productivity through a proactive approach with the Remote Assistance Service tool for remote diagnostics, teleservices.

We will help you get your bus fleet in service by remotely monitoring your vehicle. If a warning about a component comes up, we receive a fault code alert and our connectivity managers will call you to advise on planning a stop at a workshop for the necessary service intervention.

IVECO Customer Centre answers 24 hours a day, 7 days a week, providing assistance in 36 European countries to help Customers keep their buses on the road.

A team of 80 operators guarantees an immediate response in 10 languages and activate the IVECO BUS service centre closest to the breakdown point. During the assistance process, the Customer Centre keeps you informed on progress and guarantees that the vehicle is back in service as quickly as possible.

In case of bus breakdown, you can reach IVECO Assistance Non-Stop in 3 ways:

• With a simple phone call
• Using the on-board on-board infotainment system, just a click on the touchscreen is all that’s needed to automatically contact the IVECO Assistance Non-Stop.
• Using the IVECO Non-Stop mobile app: just a click away and the Customer Center takes care of your request activating the nearest workshop and following the vehicle repair.

The IVECO Non Stop App can also be used to book repair work for your bus - not just in the case of an emergency. Select the time slot and the location, and the app will give you a confirmation of the booking.