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CUSTOMER SERVICE & PARTS

IVECO's commitment is to protect the value, the performance and the productivity of your vehicle over time and your peace of mind.

By choosing IVECO you have made a quality choice. Nobody more than IVECO can guarantee products, solutions and services tailored to your vehicle and your mission. With IVECO you are sure that you can rely on the best maintenance, on HIGH PERFORMANCE PARTS and on skilled experts, ready to help you always and wherever.

CUSTOMER <span style="color: #0d4ba0">SERVICE</span> &amp; <span style="color: #0d4ba0">PARTS</span>

ACCESSORIES

Accessories
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PARTS

Parts
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SERVICE

Services
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PROMOTION

Promotions
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<span style="color: #0d4ba0">LOGISTICS </span>

LOGISTICS

IVECO sait à quel point il est important de minimiser les temps d’arrêt des véhicules et de se remettre au travail le plus rapidement possible.

À cette fin, l’entreprise exploite un système d’approvisionnement et de distribution efficace et évolué pour ses pièces de rechange d’origine.

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IVECO 5 Valors

Controlled processes

Quality standards in terms of raw materials and production processes

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​​​​​​​​​​​​​IVECO guarantees that products and suppliers comply with quality standards in terms of raw materials and production processes along the replacement parts supply chain.​

Certified reliability

The most rigorous quality tests for conformity, robustness, safety and endurance

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IVECO Genuine Parts are designed for your vehicle and are put through the most rigorous quality tests for conformity, robustness, safety and endurance. They last longer and perform better overtime.​

Advanced logistics

The steady availability or delivery within 24h hours

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IVECO guarantees the steady availability or delivery within 24h hours of replacement parts as well as traceability from the warehouse to the destination​.

Qualified assistance

Excellent service performances thanks to the long-lasting experience

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The IVECO authorised service network guarantees excellent service performances thanks to the long-lasting experience, the ongoing training, the continuous updating of diagnostics tools and highly specialized mechanics. And on the road, thanks to IVECO assistance nonstop, IVECO are ready to support you 24 hours a day, 7 days a week.​

Total cost of Ownership

Reduce the total cost of ownership of your vehicle

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Thanks to the optimization of planned maintenance terms and the offer of special Genuine Parts packs inside the IVECO Elements programs, you will be able to significantly reduce the total cost of ownership of your vehicle, maintaining at the same time a high residual value​.

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