MAINTENANCE & SERVICES
A carefree holiday starts here.
The Assistance Non-Stop offers you the support of a team of professional, multilingual operators available 24/7, 365 days a year. A universal toll free number makes help available at any time and on any road within Europe. During the intervention the Iveco Customer Center monitors the progress; we will inform you and ensure that your vehicle is back on the road in the shortest possible time. In the event that the repairs take longer than 24 hours, Campers customers can enjoy the facilities of the hotel, courtesy car, passenger return or onward journey and recovery of the repaired vehicle. True holiday must be carefree. Always and everywhere thanks to Iveco Camper Assistance.
All services available are in Europe excluding Sweden, Norway, Greece.
NEW ACCESSORY / ADDITIONAL SERVICES
Passenger repatriation or journey completionTravel organisation up to place of domicile or final destination for all passengers by train - plane - rental car (max 1000€).
BookingHotel booking for all passengers (120€/person/night - max 5 nights)
Vehicle recoveryOrganisation of travels to recover the repaired vehicle, for 1 person, by train - plane - rental car (max 1000€).
Arrangements for a replacement vehicle (minivan or equivalent) (max 5 days & 1000€ - nationwide returns)
Taxi to reach the rental agency/rail station/airport (max 50€)
Assistance at client's place of domicile
Minor repairs (excluding maintenance). Can be made also at place of stay (e.g. Camping grounds).
When you are far from home,
proximity and expertise matter.Thanks to a widespread network of over 2,700 service points in Europe, with more than 15,300
fully trained technicians and over 900 diagnostics experts, Iveco is always ready to help you and
fix any problem, wherever you are. Day and night parts delivery is guaranteed 24/7 thanks
to 8 European Iveco parts depots, managing over 350,000 parts with excellent performance.