The new Iveco Service Centre will provide a holistic transportation solution dedicated to the brand's customers in Singapore, meeting all their requirements – from the sale of vehicles to after sales service.
Motorviva Pte Ltd, Authorised distributor of Iveco trucks in Singapore, is pleased to announce the inauguration of the country's First Dedicated Iveco Service Centre, located at 18 Tuas Avenue 10. With the new service centre in place, Motorviva plans to provide Iveco owners with a holistic transportation solution in Singapore. Iveco customers, owners and drivers will be taken care of in all aspects, all the way from the point of sale to the after sales experience. The service centre has an overall area of 5760.82 square meters, a workshop with 1147.5 squared meters enabling 30 trucks to be serviced at one time. Equipped with state of the art equipment and diagnostic tools, our Iveco certified mechanics will be able to assist with any type of job, from servicing to breakdown recovery and accident repair. At the new Iveco Service Centre customers will also be able to purchase the Iveco medium and heavy duty vehicles that Motorviva sells in Singapore – all perfectly configured for the country's environmental conditions.
"At Motorviva, member of Goldbell Group, we value all stakeholders associated with our company, we believe in anticipated needs, surpassing expectations with the Goldbell Touch" said Gavin Yeo, General Manager of Goldbell Engineering.
Energising IVECO's drivers
The new Iveco Service Centre will be officially inaugurated on Friday, 20th November 2015. During the opening ceremony guests will enjoy refreshment in the fully air conditioned, 459 square meters Iveco Driver Hub on the 3rd floor with a panoramic view of the entire workshop. Furnished with clubhouse facilities such as a refreshment station, pool tables and a resting lounge, the Driver Hub offers drivers a space where they can relax while their vehicles are being repaired or serviced. After all, a little rest in this peaceful sanctuary goes a long way.
Ensuring Connectivity through Innovation…
Motorviva will also take the opportunity to introduce the comprehensive array of communication channels available to customers for connecting to IVECO. Leveraging on smartphone technology, Motorviva created an Iveco SG, IOS mobile app, which can be downloaded from Apple and Google Play Store. This app enables our customer to view and dial, with a simple touch, all Iveco dedicated numbers: Service, Technical helpdesk, Breakdown and Accident reporting hotline. The app can also help Iveco drivers to navigate to our Service Centre and provides a check list of what to do in case of accident. In line with Motorviva's strong commitment to after sales service, customers can communicate directly with the management via the customer feedback form on the top of the app. In addition, an Iveco chat group has been created on WhatsApp to facilitate Q&A.
Customers looking for heavy duty trucks will find their solution in the highly versatile Trakker, available in Singapore in tractor version for long distance haulage, logistic or in-port special operation, and Rigid for crane and special applications as well as construction applications with the dumper and mixer solutions. Safety, robustness and reliability are the hallmarks of the Trakker, available in 6x4 and 8x4 configuration; covering from 26 t to 41 t GVW and up to 100 t GCW for the most demanding customers and applications.
For long distance on-road missions, Motorviva offers the Stralis Hi-Road in tractor and rigid version. This truck is an unbeatable working partner. The quiet, ergonomic high-comfort cab was designed around the driver to provide an excellent working environment. The great reliability, excellent fuel efficiency and high residual value guarantee life cycle running costs without equal.
Motorviva also offers the Eurocargo in the Medium Duty segment, a unique product able to perform Heavy Duty missions; with its high GVW, it is one of the most productive vehicles in its category. Offered in Singapore in his 19t version with ZF automated transmission, it is perfect for all cargo applications, as well as refrigerated, and for the most demanding missions such as crane or tanker. It can also serve municipalities as sweeper truck or garbage collector.
The Iveco service centre is now fully operational at 18 Tuas Avenue 10, Singapore 639147. Further information about Iveco is available at www.iveco.com.sg, or you can drop by at the Iveco Service Cente., You can also contact our hotline +65 6861 0007 if you have any enquiries.