A comprehensive service package
IVECO TCO2 LIVE is more than a commercial proposal, it is a
promise: we are at the Customer's side in the quest for TCO improvement. IVECO has created the most comprehensive package for the reduction of the Total Cost of Ownership which, for the first time, offers a complete package of fuel consultancy services.
As a guarantee of product reliability and Service Network excellence, IVECO offers the Brand-new
UPTIME GUARANTEE formula. With UPTIME GUARANTEE, should a NEW STRALIS become inoperable due to technical issues, it will be repaired within 24 hours from recovery at an IVECO TRUCK STATION (timing as identified by the IVECO CUSTOMER CENTER). If this is not possible, IVECO will provide the Customer with:
• a replacement truck (if available),
• or a daily compensation for every 24 hours downtime period in the workshop (up to 4 days).
UPTIME GUARANTEE is included as standard coverage with NEW STRALIS NP and integrated in ELEMENTS 3XL / 2XL contracts (up to 5 years).
IVECO is an all-round “fuel consultant” – a full-time partner in the search for transport
efficiency and sustainability. Our experience of the most effective fuel-saving techniques is based on years of operational data, collected and processed (with the collaboration of our Customers) on different missions and routes.
Now IVECO offers this unique know-how as a service, provided by dedicated teams of fuel experts in every market, who constantly monitor fleet KPIs in order to develop tailored improvement plans.
One year of TCO2 ADVISING is included with the NEW STRALIS NP model.
Good drivers can achieve
fuel savings in line with the best technological devices: this is why IVECO offers specific driver training programmes to develop the skills of Customers’ drivers. We teach
how to reduce fuel consumption, increase vehicle durability and maximise road safety.
Courses can be modelled on Customer requirements, and held at their premises or IVECO’s. Topics covered include:
• knowledge of the vehicle, its features and functions,
• and driving experience with a professional tutor.