Iveco’s Customer Service Centre aims to provide services and solutions for the world of transport, both within Iveco and elsewhere. Located in Turin, it is a central resource for all major Iveco skill bases and know-how, including diagnostics, technical training, technical documentation, remote diagnosis, corporate marketing and much, much more.
The Customer Centre is staffed by a team of over one hundred Iveco operators who are available to answer customers queries or assistance needs, 24 hours a day, seven days a week. A further strategic task of the Iveco Customer Centre is establishing new contacts with potential customers, whilst maintaining contacts with existing customers.