To support this key service, Iveco has invested heavily in the Customer Centre, a purpose-built first point of contact for customers in the unexpected event of a vehicle breakdown. The Customer Centre co-ordinates all roadside assistance activities from first contact to roadside repair, or where necessary, recovery to a franchised Iveco Dealer.
By calling the toll free number 0800 11 6967 from within South Africa, you can request urgent assistance for your vehicle. A team of 18 operators, with nationwide coverage of 29 points located from the North to the South of the country, guarantee an immediate response and a rapid solution to any problem, by activating the Iveco service centre closest to the breakdown point and most suitable for the vehicle.
During the assistance process (whether it is a small repair at the roadside, or towing and subsequent workshop repair), the Customer Centre checks on progress, keeps you informed and guarantees that the vehicle is back in service as quickly as possible
