UPTIME GUARANTEE

IVECO DELIVERS VEHICLE UPTIME

As a guarantee of truck reliability and Service Network excellence, IVECO offers the Brand-new formula UPTIME GUARANTEE.
With UPTIME GUARANTEE, should a NEW STRALIS become inoperable due to technical issues, it will be repaired within 24 hours from recovery at an IVECO TRUCK STATION (timing as identified by the IVECO CUSTOMER CENTER).
If this is not possible, IVECO will provide the customer with:
• a replacement truck (if available)
• or a daily compensation for every 24 hours downtime period in the workshop (*).
UPTIME GUARANTEE is included as standard coverage with NEW STRALIS XP and integrated in ELEMENTS 3XL / 2XL contracts (**).


IVECO TRUCK STATION: A PARTNER ACROSS EUROPE

Driving NEW STRALIS means never being alone: Customers can count on IVECO TRUCK STATION centres, located on all main European routes. TRUCK STATIONS carry out a wide range of maintenance and assistance operations – including fast-lane repair with IVECO original parts, trailer service, tyre service, body service, AdBlue® refuelling and truck wash***.
Access to the closest TRUCK STATION service point can be booked by app, telematics or phone through the ASSISTANCE NON STOP 24/7 CUSTOMER CENTER.
TRUCK STATIONS fulfil strict criteria of admission, and stand out for their first-class service based on experience and Customer dedication: their mission is to reduce downtime and improve truck productivity by solving problems in the best, quickest and most professional way.

(*) up to 4 days (**) up to 4 years (***)Check the Services available in your TS

Brochure

Ready for delivery

Are you familiar with our range and have a specific vehicle in mind. Click here to check to see if it's available to order.

Find Dealer

Alt